Terms.

Acceptance & eligibility.

By installing or signing in to CHNKS, Caster, or this website (together, the “Services”), you agree to these terms and to our Privacy Policy. If you don’t, please don’t use the Services.

You must be at least 13 years old (16 in the European Economic Area) to use CHNKS, and at least 16 years old to use Caster. If you’re a minor in your jurisdiction, you also need permission from a parent or guardian. You must be allowed to enter a binding contract under your local law.

You agree to use the Services only where the law allows it. We don’t make the apps available in jurisdictions where doing so would violate sanctions or export controls.

License.

We grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Services on devices you own or control, for your own personal or internal business use. We retain all other rights.

You may not: reverse-engineer, decompile, or disassemble the apps (except where applicable law forbids that limit); copy, modify, or create derivative works; rent, sell, lease, or sublicense the apps; remove proprietary notices; or use the Services to build a competing product.

If you got the app from the Apple App Store or Google Play, your license is also subject to those stores’ usage rules — see § 11 and § 12.

Accounts.

Some features require an account. You agree to give us accurate information when you sign up, to keep it current, and to keep your credentials safe. You’re responsible for everything that happens under your account. Tell us right away at security@appden.ca if you suspect unauthorized access.

One human, one account. Don’t share accounts. Don’t impersonate someone else, especially on Caster — we will close accounts that misrepresent identity.

Your content.

You own what you upload — your headshots, reels, credits, bookmarks, listening history. We don’t claim any ownership of it.

To run the Services, you grant us a worldwide, royalty-free license to host, store, transmit, display, and create technical copies of your content, only for the purpose of operating and supporting the Services. The license ends when you delete the content or close your account, except for backups we’re legally required to keep, and for content others have already legitimately received (e.g. a casting director who downloaded a headshot you submitted).

You promise that you have the right to upload what you upload, and that it doesn’t infringe anyone else’s rights. You’re responsible for the consequences of what you post. We may remove content that violates these terms or the law.

Acceptable use.

Don’t use the Services to:

• Break the law, or facilitate someone else doing so
• Harass, threaten, dox, or impersonate any person
• Upload child sexual abuse material, ever — we report this to NCMEC and law enforcement
• Scrape, crawl, or harvest data, including user profiles or casting calls
• Probe, attack, or circumvent the security of the Services
• Resell, mirror, or rebroadcast our content or other users’ content
• Use the Services to train machine-learning models without our written permission
• Submit false casting calls or fraudulent talent submissions on Caster

We can suspend or terminate accounts that break these rules, with or without notice, depending on how serious the breach is.

Subscriptions & in-app purchases.

Some features unlock with a subscription or one-time purchase. All payments are processed by Apple (App Store) or Google (Google Play). We do not see or store your payment card.

Auto-renewal. Subscriptions renew automatically at the end of each billing period at the then-current price until cancelled. Cancel any time through your App Store or Google Play account settings — not by deleting the app.

Refunds. Refunds are at the discretion of Apple or Google, per their store policies. We’ll back any reasonable refund request — write to hello@appden.ca and we’ll help.

Free trials. If a subscription includes a free trial, the trial converts to a paid subscription unless cancelled at least 24 hours before it ends.

Price changes. If we change the price of a subscription, you’ll see the new price at your next renewal, and Apple or Google will ask you to confirm before charging.

Updates & availability.

We ship updates to fix bugs, add features, and meet OS requirements. Some updates may be required to keep the apps working. You can choose to auto-update through your store settings.

We may change, suspend, or discontinue any part of the Services with reasonable notice. If we shut down a paid feature, we’ll offer a pro-rated refund of any prepaid subscription.

The Services depend on the internet and on your device. We aren’t responsible for outages, lost connectivity, or carrier charges from your mobile provider.

Disclaimers.

We provide the Services “as is” and “as available”. To the maximum extent allowed by law, we disclaim all warranties — express, implied, statutory, or otherwise — including merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing.

We do not warrant that the Services will be uninterrupted, error-free, or secure; that defects will be corrected; or that the content shown to you is accurate or reliable. Casting calls are posted by users — we don’t verify each one.

Some jurisdictions don’t allow exclusion of implied warranties, so some of these exclusions may not apply to you. In that case, the warranties are limited to the minimum required by law.

Liability & indemnity.

To the maximum extent permitted by law, our total liability to you for all claims arising out of or relating to the Services is limited to the greater of (a) the amount you paid us in the 12 months before the claim, or (b) CAD $100.

We aren’t liable for indirect, incidental, consequential, special, exemplary, or punitive damages — including lost profits, lost data, or lost opportunities — even if we’ve been told they were possible.

You agree to indemnify and hold us harmless from claims brought by third parties arising from your content, your use of the Services in violation of these terms, or your violation of law or someone else’s rights.

Nothing in these terms limits liability that can’t be limited by law (e.g. fraud, gross negligence, or death and personal injury caused by negligence).

Termination.

You can stop using the Services at any time and delete your account through Settings → Account → Delete account in the app, or by writing to privacy@appden.ca.

We can suspend or close your account if you materially breach these terms, if continued service would expose us to legal risk, or if your account has been inactive for more than 24 months. Where we can, we’ll warn you first and give you a chance to fix the issue.

Sections that should reasonably survive — IP, content licenses, disclaimers, liability, indemnity, governing law — survive termination.

Apple App Store — additional terms.

If you downloaded the app from the Apple App Store, the following terms also apply. To the extent they conflict with anything above, these prevail (but only for App Store copies).

• Parties. This agreement is concluded between you and Appden only, not with Apple. Appden — not Apple — is solely responsible for the app and its contents.
• Scope. The license granted in § 02 is limited to use on an Apple-branded product that you own or control and as permitted by the App Store Terms of Service.
• Maintenance & support. Appden is solely responsible for support. Apple has no obligation to provide maintenance or support services.
• Warranty. Appden is solely responsible for any product warranties, whether express or implied to the extent not effectively disclaimed. In the event that the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price; to the maximum extent permitted by law, Apple will have no other warranty obligation whatsoever.
• Product claims. Appden, not Apple, is responsible for addressing any claims by you or any third party relating to the app — including product liability claims, claims that the app fails to conform to legal or regulatory requirements, and consumer protection claims.
• Intellectual property. If a third party claims the app infringes their intellectual property rights, Appden — not Apple — is solely responsible for investigating, defending, settling, and discharging the claim.
• Legal compliance. You represent that you are not located in a country subject to a U.S. Government embargo, or designated as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• Third-party beneficiary. Apple and Apple’s subsidiaries are third-party beneficiaries of these terms, and upon your acceptance, will have the right to enforce them against you.

Google Play — additional terms.

If you downloaded the app from Google Play, your use is also subject to the Google Play Terms of Service. Google handles distribution and billing; Appden alone is responsible for the app’s content and functionality.

Google has no obligation to provide support for the app, and is not a party to this agreement. Refunds for Google Play purchases follow Google’s refund policy.

Governing law & disputes.

These terms are governed by the laws of the Province of Ontario, Canada, and the federal laws of Canada applicable there, without regard to conflict-of-laws principles.

If a dispute can’t be resolved by talking, we’ll attempt good-faith mediation in Toronto before either side files anything. Final, exclusive jurisdiction is the courts of Ontario.

If you’re a consumer in a jurisdiction with mandatory local consumer protections (e.g. the EEA, UK, Quebec), nothing here limits those rights, and you can bring proceedings in your local courts.

No class actions. To the extent permitted by law, you agree to resolve disputes individually and waive any right to participate in a class or collective proceeding.

Changes & contact.

We may update these terms. When we do, we’ll bump the version above and, for material changes, post an in-app notice and email anyone with an active account at least 14 days before the change takes effect. Continued use after that date means you accept the update; if you don’t, close your account.

If any part of these terms is found unenforceable, the rest stays in force. Our failure to enforce a right doesn’t mean we’ve waived it.

Contact. Appden Studio Inc., Toronto, Ontario, Canada.
General: hello@appden.ca
Privacy: privacy@appden.ca
Security: security@appden.ca

— Appden Studio Inc., Toronto, Ontario, Canada